FAQ

General FAQs

Frequently Asked Questions

Let's say you wish to watch U-Turn, Suits, Sherlock, Breaking Bad or any such awesome content! Where would you watch them today? On your phone? Tablet? TV? A 55 inch flat screen LED TV? What is your experience? Picture quality isn't sharp enough! Image size isn't large enough! The sound quality is awful! Internet speed is frustrating. All in all, the effect is just not powerful enough for your taste.

Picture yourself watching your favorite TV show or movie streaming on super high speed internet. Only you and your chosen folks are present in the auditorium. You all are sitting cozily on super comfortable seats, munching on popcorn that you brought along with you.

The screen is huge, 2x or even 3x the size of the largest TV you have experienced. The Full HD image projected is so sharp that you almost feel like you are part of the show. The 7.2.4 Dolby ATMOS sound system housed in alluring acoustics produces sound so captivating that you feel every bass note in your belly and every high note in your heart.

Presenting TERIFLIX - your own private theater on hourly rent to watch any content from your own Netflix account.

ನಿಮ್ಮ theatre – rent ಮಾಡಿ, enjoy ಮಾಡಿ!
तेरी audience, तेरी popcorn, तेरी remote, तेरी flick!

TERIFLIX - it's terrific!
Most definitely. We welcome all kinds of filmmakers - full length feature film, short film, music videos, corporate videos and wedding videos.

We encourage filmmakers to screen their own copyrighted content at TERIFLIX. Don't worry, your content is safe and secure. We have taken adequate measures to prevent piracy at TERIFLIX. Learn more...
Oh! you would love the TERIFLIX experience for several reasons:

One, enjoy great visual and audio experience in a tastefully designed, cozy and comfortable auditorium, possibly better than a multiplex.

Two, choose what you want to watch, just like at home. Watch without any buffering at Full HD quality, something probably not possible at home.

Three, have food delivered to the venue, or even bring your own home cooked food. We will not force you to purchase overpriced popcorn. In fact, we presently don't sell any food at all.

Four, choose your co-audience. Everyone in the auditorium is known to everyone else. Just like at your home, but something not possible at a multiplex.

Five, be in complete control of the experience, unlike at a multiplex. You hold the remote control. Rewind, forward, pause, adjust volume, change subtitles, as you please.

All in all, we have taken the best of both worlds, home and multiplex, and created a unique blend to deliver great experience to you.
There are legal issues involved here. Unless you are a filmmaker, we are unable to offer the facility for you to watch your own DVD or BluRay discs within our auditorium(s). But we are working through them.

If you are a filmmaker, you are welcome to bring your own copyrighted content in your own DVD or BluRay discs. Please read FAQ for Filmmakers for more information.

Meanwhile, we invite you to enjoy TERIFLIX auditoriums using your subscription account with any of the streaming media content providers supported at TERIFLIX.

For more information on what streaming media means, and which streaming media content providers are supported at TERIFLIX, please visit Streaming Media at TERIFLIX.
We are currently exploring legal ways in which we can allow you to tether your own HDMI devices like Apple TV or Amazon Fire TV in our auditorium(s). We will inform you when we get there.

But, not to worry. We invite you to enjoy TERIFLIX auditoriums using your subscription account with any of the streaming media content providers supported at TERIFLIX.

For more information on what streaming media means, and which streaming media content providers are supported at TERIFLIX, please visit Streaming Media at TERIFLIX.
We highly recommend that you keep away all distractions while enjoying the TERIFLIX experience. However, we will not prohibit you from taking your laptop, tablet or mobile phone into the auditorium. We only request you to ensure that they do not cause damage to the aesthetics and infrastructure installed in the auditorium, including all the equipment.

Also, we are strictly against PIRACY. Taking videos or photos of content presentation within the auditorium is strictly prohibited.

But, we understand if you want to capture video or photos of you and your family enjoying the TERIFLIX experience. Feel free. Go right ahead.
Just like with DVD / BluRays, unless you are a filmmaker, there are legal reasons that prevent us from offering this facility to you.

If you are a filmmaker, you are welcome to bring your own copyrighted content in your storage device. Please read FAQ for Filmmakers for more information.

We invite you to enjoy TERIFLIX auditoriums using your subscription account with any of the streaming media content providers supported at TERIFLIX.

For more information on what streaming media means, and which streaming media content providers are supported at TERIFLIX, please visit Streaming Media at TERIFLIX.
We have invested a lot of effort in creating the best environment for delivering superior experience to you.

We have sourced all the equipment from best-in-class companies from across the globe. All the speakers are imported from France. The four Atmos speakers mounted on the ceiling are imported from the US. The sound is powered by the latest Marantz 6012 amplifier. Marantz is known for making great amplifiers, in addition to having seven decades of experience in this field.

The Full HD 1080p REC 709 Color projector is imported from Taiwan. The SPC (silver plated copper) HDMI cable transmits loss-free, Full HD image to the projector.

The 100 Mbps optical fiber internet connection drives the 7.5 GB per hour Full HD, buffer free streaming.

While we have taken enough care to create the best infrastructure for you, we cannot provide any warranties or guarantees for Internet quality-of-service, uptime or fitness of the equipment.
Our first auditorium in Girinagar has a capacity of 13 adults. For you own comfort, we disallow overfilling of our auditoriums.

As a filmmaker, if you are screening your own film you can request up to 5 bean bags for accommodating more people.

Once you book our auditorium, it is entirely up to you to decide with whom you want to share your experience. We wouldn't want to ruin your experience by allowing random strangers into the auditorium.
Our auditoriums are intended to be a private space for your family & friends. It would be detrimental to your experience if you invite strangers into that space. We do not allow selling of tickets to vacant seats in your booking at the venue.
The hourly rental remains same irrespective of whether you use one seat or all seats.
We have optimized the WiFi to offer you best viewing experience. Other devices hooked to the WiFi will hinder playback of streaming media content and ruin your experience. For that reason, we cannot extend WiFi facility to you. However, please feel free to use your own 3G/4G connections.
We have designed the auditorium keeping in mind your entertainment needs. We envision that you are unwinding and having a good time in our auditoriums with your friends & family. As you can see, having a formal meeting in our auditoriums does not fit into the definition of "unwinding and having a good time" 🙂

However, if you want to have informal discussions while munching a pizza or sandwich, feel absolutely free to order-in whatever you want (vegetarian only), and have your informal discussions. Just for your information, time taken towards such discussions is counted towards your booked time.
There is ample public parking space around the venue. You may park anywhere taking care not to inconvenience the traffic flow, neighbours or the general public.

We do not have dedicated paid or free parking space at our Girinagar, Bengaluru venue. We intend to provide valet parking service in future.
Currently TERIFLIX auditorium is only in Girinagar, Bengaluru. We intend to expand to more locations in Bengaluru as well as to other cities soon. We will keep you posted when we expand.
We certainly know that you will not cancel or reschedule your bookings unless you have a strong reason. Please write to us at support@teriflix.com We will work with you and support you.
Yes! You can bring your own food with you. We promise not to fleece you by selling overpriced popcorn!

To ensure that we offer great experience to all our customers, we are presently able to allow only vegetarian food. We apologize to all our non-vegetarian customers.

You may enjoy your popcorn within the auditorium. To avoid stale smell causing discomfort to you, we request that you relish all other food within the venue in designated areas, but outside the auditorium.

Just for your information, time taken towards eating, whether inside or outside the auditorium, is counted as part of your booked time
Sure. Please go ahead! We know soft drink and popcorn go hand in hand at the movies.

You can bring any non-alcoholic beverage with you. We are not a licensed facility to allow consumption of alcohol. Hence the restriction on alcohol.
Our aim is not to make money by selling you overpriced popcorn, but to provide you with a great, large screen experience for your Netflix content. We do not presently sell any food at the venue.

There are stores around where you can purchase packed snacks like chips. Feel free to even order-in food and have it delivered to the venue.
Smoking is prohibited within and around our venue at Girinagar. We apologise for not having a smoking area at the venue. One of the key reasons for this is that our next door neighbour is a pre-school and the law prohibits us from offering a smoking area within the building. We hope to offer smoking areas in our future venues.
We are open from 11 AM to 9 PM Tuesday to Sunday. Our weekly off is on Monday.

However, even though we are open for ten hours a day, we are currently accepting one booking per day of up to 3 hours. You may choose any continuous 3 hours during the day.

The reason why we currently only accept 3 hours of booking per day is because we want to understand our customer's preferences during the initial months and refine our processes to offer superior experience to our customers. We promise we will start accepting more than one booking per day very soon. We will keep you posted.

We strongly recommend that you book online. However, we also accept offline bookings at the venue subject to availability. We presently accept cash. We will start accepting debit card, credit card, wallets soon.
The Government has provided a spectacular option for any new business like ours - we are not required to charge any GST until we reach Rs. 20 Lakh turnover. Mighty good of them. We thought we should simply pass on this benefit to our customers. That is why we are not charging you any GST at present.

At some point in time, hopefully in the near future, when we cross Rs. 20 Lakh turnover, we will have to charge GST. We will notify you when that happens.
You can sign up for TERIFLIX Cinephile Club and optimise your spend on hourly rentals by acquiring several hours in advance. For instance you can sign up for TERIFLIX Cinephile Club Premium plan and get 39 hours for the price of 30, thereby optimising your hourly rental spend to as low as ₹ 749. We frequently run offers through our partners and social media campaigns. Follow us on Facebook and Twitter to know about them.
We would be very grateful for your feedback. While at the venue, we would love to listen to your feedback face to face. Later on, you may please write to us at feedback@teriflix.com. You can also give us your feedback at the venue.

Copyrighted Content at TERIFLIX FAQ

Most definitely. We welcome all kinds of filmmakers - full length feature film, short film, music videos, corporate videos, wedding videos.

We encourage filmmakers to screen their own copyrighted content at TERIFLIX. Don't worry, your content is safe and secure. We have taken adequate measures to prevent piracy at TERIFLIX. Learn more...
TERIFLIX is a great partner for filmmakers. At a minimum, we see the following reasons why filmmakers will partner with TERIFLIX:
  1. To preview their movie at several points in time during post-production like, after CG, after DI, after sound mixing, for teaser release, for poster release and so on.
  2. To screen their movie to select audience like potential distributors, movie critics, members of press, and so on, while marketing their movie.
  3. To have private screening of their movie with VIPs like politicians, movie stars, etc.
There are countless reasons for a filmmaker to select TERIFLIX as their partner.
Integrity is way more important to us than profitability. We will not allow pirated content into TERIFLIX, nor will we allow your content to be pirated at TERIFLIX. We have instituted the following measures to prevent piracy at TERIFLIX.
  1. When a filmmaker intends to rent TERIFLIX for their first time, we undertake reference checks, through our network of filmmakers, before renting out TERIFLIX to him/her.
  2. We request documentation from the filmmaker to ensure that no one else is trying to pirate / misuse copyrighted content. Only genuine filmmakers will have the documents we request. Pirates will not.
  3. Non-filmmaker customers can only watch content from their own streaming media accounts (Netflix and Amazon PrimeVideo). They are not allowed to play content from DVD, BluRay, External HardDrive, USB Drives, or any other external source.
These measures will encourage genuine filmmakers, and at the same time, keep out pirates. If you have any feedback about other ideas in this context, please write to us at feedback@teriflix.com
We welcome genuine filmmakers like you to TERIFLIX. We intend to keep pirates away from TERIFLIX. Only genuine filmmakers like you will have all the documents that we request. Please read all about the documents we request here...
TERIFLIX supports and recommends DCP format. We also support MOV and MP4 formats.
We welcome genuine filmmakers like you to TERIFLIX.
br> Please read all about how to rent TERIFLIX here...
Sure! We appreciate your choice of using TERIFLIX for screening several shows of your film. We would want you to get a really good deal in return.

You can invest in any of the TERIFLIX Cinephile Club plans and optimise on hourly rentals.

For example, by signing up for the TERIFLIX Cinephile Club Premium Plan, you can optimise your hourly rental spend to as low as ₹749 per hour!

Netflix at TERIFLIX FAQ

Netflix is an online video streaming service that allows you to watch a wide variety of award-winning TV shows, Indian and Hollywood movies, documentaries and more.

You can enjoy unlimited viewing of Netflix's content without having to watch a single commercial. There's always something new to discover, and more TV shows and movies are added every month! You can find more details here.
You don't necessarily need to have a Netflix subscription. However, if not Netflix, you will need have an active subscription account with any one of the streaming media content providers that is currently supported at TERIFLIX.

Once you check-in at the venue, we will hand you a device where you can login to your streaming media account. You may then choose any content on the device and simply cast the content on the screen.

TERIFLIX is not legally allowed to share Netflix accounts belonging to its owners, employees or other customers. You are, however, legally allowed to use your own Netflix subscription on any device for your personal and non-commercial use.

If you don't have Netflix subscription, do not worry. It is super easy and takes less than a minute to subscribe to Netflix. They are even offering a one month free trial offer at present.

If not Netflix, you may also choose to sign-up with any other streaming media content providers supported at TERFLIX.
Netflix currently offers Basic, Standard and Premium plans. For best experience at TERIFLIX, to be able to enjoy Dolby Atmos audio and Full HD video at TERIFLIX. we highly recommend that you signup for Standard or Premium plans.



For more information about plans, please visit https://www.netflix.com/signup/planform

Currently, Netflix offers one month subscription free when you sign up for the first time. To sign up you will need the an active email ID and an active credit card.

Netflix requires you to provide your credit card number. However, they only charge your credit card after your one month free subscription expires. If you decide to not continue with them, you can simply cancel your subscription. Please read their "Terms Of Use" before signing up for a subscription plan.
We do not have any business arrangement with Netflix or any other streaming media provider supported at TERIFLIX.

We are not authorised by any streaming media provider to collect subscription charges from its users on their behalf. All of the payment from you to us is only towards renting our premises & the equipment. No part of that payment is towards subscription charges to any of the streaming media providers on your behalf or otherwise.
TERIFLIX uses Windows 10 platform for streaming media. Netflix offers a native Windows 10 App. This Netflix native Windows 10 App supports Full HD and at least Dolby Digital Plus (i.e. 5.1 and 7.1 audio). Some content on Netflix also delivers Full HD with Dolby Atmos audio.

However, you must have subscribed to their Standard and Premium subscription plans to enjoy the content in the quality stated above. Netflix's Basic plan does not even support Full HD, and hence is not recommended for use at TERIFLIX.

The best way to find out whats on Netflix is to sign up for an account with them. If you are particular about finding out whether your favourite movie, documentary or TV show is on Netflix before signing up for an account; then you can look up this unofficial list here. We cannot guarantee you that this list is current since it is, as we said before, unofficial.

Amazon PrimeVideo at TERIFLIX FAQ

Amazon PrimeVideo is an online video streaming service that allows you to watch unlimited number of TV shows, Indian and Hollywood movies, documentaries and more.
You don't necessarily need to have a Amazon PrimeVideo subscription. However, if not Amazon PrimeVideo, you will need have an active subscription account with any one of the streaming media content providers that is currently supported at TERIFLIX.

Once you check-in at the venue, we will hand you a device where you can login to your streaming media account. You may then choose any content on the device and simply cast the content on the screen.

TERIFLIX is not legally allowed to share Amazon PrimeVideo accounts belonging to its owners, employees or other customers. You are, however, legally allowed to use your own Amazon PrimeVideo subscription on any device for your personal and non-commercial use.

If you don't have Amazon PrimeVideo subscription, do not worry. It is super easy and takes less than a minute to subscribe to Amazon PrimeVideo.

If not Amazon PrimeVideo, you may also choose to sign-up with any other streaming media content providers supported at TERFLIX.
Presently, there is only one subscription plan that Amazon offers, which is an annual subscription that costs Rs. 999. Please visit https://www.amazon.in/gp/prime for more details.

We do not have any business arrangement with Amazon or any other streaming media provider supported at TERIFLIX.

We are not authorised by any streaming media provider to collect subscription charges from its users on their behalf. All of the payment from you to us is only towards renting our premises & the equipment. No part of that payment is towards subscription charges to any of the streaming media providers on your behalf or otherwise.
TERIFLIX uses Windows 10 platform for streaming media. On Windows 10, Amazon PrimeVideo is available only via a web-browser. Unlike Netflix, Amazon does not offer any native Windows 10 App.

On a web-browser, Amazon PrimeVideo supports Full HD and only Stereo Audio.