FAQ

General FAQ
What is TERIFLIX?

TERIFLIX aims to personalize movie experience by creating spaces for small groups of people to gather and experience movies of their choice.

As an alternative to the current large-hall model of movie consumption, which can be very public and rather inconvenient, TERIFLIX offers “private-screening” at an affordable price for customers wanting to have an entire mini-theater for themselves to privately enjoy a movie with just their chosen friends & family or business associates.

Today’s multiplex experience unwittingly fosters viewers to be guarded and recluse. How often do you notice people talking to co-audience members about the film? NEVER, right? At TERIFLIX, “social-screening” encourages small groups of people to gather together to watch a movie and indulge in a social-conversation about the movie, it’s ideas, making and so on. TERIFLIX offers spaces for genuine movie lovers to network and bond over movies!

We intend to transform the current model of distant & impersonal cinema viewing experience into an accessible & lively experience for our patrons.

TERIFLIX is reinventing cinema booking experience, simplifying cinema distribution and re-imagining cinema exhibition spaces.

I am a cinema lover. What does TERIFLIX offer to me?

TERIFLIX is the space for you. We have a platter of offerings that will meet all your needs.

For starters, we have Social-Screening. You can become a TERIFLIX Social-Screening Member for a low monthly subscription. As a Social-Screening Member, you get to enjoy as many number of movies as you want during Social-Screening Slots at TERIFLIX completely FREE. Social-Screening allows small groups of people to gather together to experience a movie, and then indulge in a social-conversation about the movie, it’s ideas, making and so on. TERIFLIX offers spaces for genuine movie lovers to network and bond over movies! Y

Next, we offer Private Screening. You get to have the entire TERIFLIX mini-theater for yourselves to enjoy any movie from TERILFLIX Movie Library privately with your chosen friends, family or business associates.

Finally, if you wish to stream a movie or TV show from your Netflix or Amazon Prime Video accounts, you will love Private Streaming. You can rent TERIFLIX for a private experience with your chosen friends and family of any content from your Netflix or Amazon Prime Video subscription.

I am a filmmaker. What does TERIFLIX offer to me?

As a filmmaker, you will find TERIFLIX to be invaluable during your post-production, marketing and also after its release.

First, we welcome all kinds of filmmakers – feature film, short film, music videos, corporate videos and wedding videos. You can rent TERIFLIX to screen your own copyrighted content to your private audience. For instance, you can use TERIFLIX Venue Rental offering when you have to preview your movie along with your production team, or when you wish to showcase your movie to potential distributors.

Second, TERIFLIX and you can collaborate to extend the life of your movies. Once your movie completes its run at the theaters and multiplexes, your movie can continue to live at TERIFLIX, theoretically until eternity. Everytime your movie is consumed as a part of Social-Screening or Private Screening, we will happily share a portion of revenue with you. Learn more about attaching your movie with TERIFLIX here.

Third, you can use TERIFLIX as a channel to market your movie. As part of TERIFLIX’s Special-Events offering, the In Depth Screening Special Event is an example of how filmmaker can connect with their audience. Learn more about Special-Events here

What is so good about TERIFLIX?
Oh! you would love the TERIFLIX experience for several reasons:

One, enjoy great visual and audio experience in a tastefully designed, cozy and comfortable auditorium. Some say the experience is better than at a multiplex.

Two, TERIFLIX offers a suite of products that satisfy all your entertainment needs.

  • Do you want to experience cinema privately with your friends and family? We have Private Screening for you.
  • Do you want to stream a movie from your Netflix or Amazon Prime Video subscription? We have Private Streaming for you.
  • Do you want to screen your own copyrighted content? We have Venue Rental for you.
  • Do you want to experience cinema as an individual member of the audience? We have Social-Screening for you.

Three, you get to choose your co-audience. In Private Screening, Private Streaming and Venue Rental products, everyone in the audience are your invitees. Just like at your home, but something not possible at a multiplex. Even with Social-Screening, there is a high chance that many other people in the audience are known to you because, in Social Screening, we assemble the audience from friends on social media – your social media.

We have taken the best of both worlds, home and multiplex, and created a unique blend to deliver a great experience to you.

What is the quality of equipment and infrastructure in TERIFLIX venues?

We have invested a lot of effort in creating the best environment for delivering a superior experience to you.

For our flagship venue at Girinagar, Bangalore, we have sourced all the equipment from best-in-class companies from across the globe. All the speakers are imported from France. The four Atmos speakers mounted on the ceiling are imported from the US. The sound is powered by the latest Marantz 6012 amplifier. Marantz is known for making great amplifiers, in addition to having seven decades of experience in this field. The Full HD 1080p REC 709 Color projector is imported from Taiwan. The SPC (silver plated copper) HDMI cable transmits loss-free, Full HD image to the projector.

As we expand and open new venues, we will invest in equipment appropriate to the size and capacity of the venue to deliver the best-in-class audio-visual, aesthetic and ambient experience to you.

While we have taken enough care to create the best infrastructure for you, we cannot provide any warranties or guarantees for Internet quality-of-service, uptime or fitness of the equipment.

Where all do you have TERIFLIX venues?
At present we have one venue at Girinagar, Bengaluru. We will soon expand across the city of Bengaluru. Please give us some time, and you can be sure to find a TERIFLIX Venue very close to you.
What is the capacity of TERIFLIX venues?

All our venues are “mini-theaters”, with capacity varying between 8 and 30. Please review individual Venue details to learn more.

May I get WiFi access to my devices at your venues?

We have optimized the WiFi to offer you best viewing experience. Other devices hooked to the WiFi will hinder playback of streaming media content and ruin your experience. For that reason, we cannot extend WiFi facility to you. However, please feel free to use your own 3G/4G connections.

Do you have parking space?

It depends on the venue. Some venues have dedicated parking or valet parking. Rest offer public parking space, where you may park anywhere taking care not to inconvenience the traffic flow, neighbors or the general public. Please review individual Venue details to learn more.

May I cancel my booking?
Sure. You may cancel your booking. TERIFLIX Cancellation Policy is as follows:

  • 3 days or more before your rental/booking: Cancellation with 95% refund.
  • 24 hours to 3 days before your rental/booking: Cancellation with 50% refund.
  • Less than 24 hours before your rental/booking: Cancellation with no refund.NOTE: Refunds, if any, shall be processed within 20 days from the date of cancellation. All refunds shall be processed offline (via bank-transfer or cheque) and not through the payment gateway.
May I reschedule my booking?
Absolutely. You may reschedule your booking. TERIFLIX Reschedule Policy is as follows:

  • 3 days or more before your rental/booking: Rescheduling at Zero Fee, provided the alternate date requested is free and available.
  • 24 hours to 3 days before your rental/booking: Rescheduling Fee of 20%, provided the alternate date requested is free and available.
  • Less than 24 hours before your rental/booking: No rescheduling.
May I bring food and beverages from outside?

It depends on the venue.

Some venues might have a restaurant or an eatery attached, in which case you can buy food from there. Some venues might not sell food, in which case you may bring / order-in food. However, there might be some restrictions like vegetarian only, no alcohol and so on.

In addition, some venues might allow you to enjoy your food inside the theater. Some may request that you only take dry foods like popcorn inside the theater, and relish all other food within the venue in designated areas, but outside the theater.

Please review individual Venue details to learn more.
P.S. Just for your information, the time towards eating, whether inside or outside the theater, is counted as part of your booked duration.

Can I buy food at the venue?

It depends on the venue.

Some venues might have a restaurant or an eatery attached, in which case you can buy food from there. Some venues might not sell food, in which case you may bring / order-in food. However, there might be some restrictions like vegetarian only, no alcohol and so on.

In addition, some venues might allow you to enjoy your food inside the theater. Some may request that you only take dry foods like popcorn inside the theater, and relish all other food within the venue in designated areas, but outside the theater.

Please review individual Venue details to learn more.
P.S. Just for your information, the time towards eating, whether inside or outside the theater, is counted as part of your booked duration.

May I smoke at TERIFLIX venues?

In general, the law does not allow smoking in public spaces, and the same law applies to all our venues.

Having said that, some venues may have designated smoking areas. Please review individual Venue details to learn more.

What are TERIFLIX working hours?
Typically, most of our venues operate from 11 AM to 9:30 PM and offer two slots of 3.5 hours each.

However, our venues may configure their own working hours. Please review individual Venue details to learn more.

How may I make bookings?

All bookings must be made on our website www.teriflix.com

Kindly note that all bookings have to be created and paid-for online in advance. Also, we do not accept spot bookings at any of our venues.

Are you prices inclusive of GST?

The Government has provided a spectacular option for any new business like ours – we are not required to charge any GST until we reach Rs. 20 Lakh turnover. Mighty good of them. We thought we should simply pass on this benefit to our customers. That is why we are not charging you any GST at present.

At some point in time, hopefully in the near future, when we cross Rs. 20 Lakh turnover, we will have to charge GST. Also, it is possible that the Rs. 20 Lakh facility does not apply to certain services we offer. Even then, we will have to charge GST separately.

We will notify you when either of these happens.

Are there any hidden charges?

No, there are no other hidden charges.

When you book your slot at TERIFLIX, you will receive an email listing all the services that are included in your booking. You will receive everything that is listed out in that email without any additional charges.

Where can I find TERIFLIX terms of use?

There are separate Terms of Use for each of our offerings. You may find all the Terms of Use here.

What is TERIFLIX's Privacy Policy?

Please review our Privacy Policy here.

Why do you need my phone number and email address while booking TERIFLIX?

We need your email address to send you a confirmation email after your purchase.
We need your phone to send SMS confirmation on your phone.

You need not be worried about your private data. Please review our Privacy Policy here.


Private Screening FAQ
I am a cinema lover. What does TERIFLIX offer to me?

TERIFLIX is the space for you. We have a platter of offerings that will meet all your needs.

For starters, we have Social-Screening. You can become a TERIFLIX Social-Screening Member for a low monthly subscription. As a Social-Screening Member, you get to enjoy as many number of movies as you want during Social-Screening Slots at TERIFLIX completely FREE. Social-Screening allows small groups of people to gather together to experience a movie, and then indulge in a social-conversation about the movie, it’s ideas, making and so on. TERIFLIX offers spaces for genuine movie lovers to network and bond over movies! Y

Next, we offer Private Screening. You get to have the entire TERIFLIX mini-theater for yourselves to enjoy any movie from TERILFLIX Movie Library privately with your chosen friends, family or business associates.

Finally, if you wish to stream a movie or TV show from your Netflix or Amazon Prime Video accounts, you will love Private Streaming. You can rent TERIFLIX for a private experience with your chosen friends and family of any content from your Netflix or Amazon Prime Video subscription.

What is Private Screening?

As a movie lover, we understand your need to be able to watch a movie privately with your chosen audience.

Private Screening is an offering from TERIFLIX, where you get to have the entire TERIFLIX mini-theater to enjoy any movie from TERILFLIX Movie Library privately with your chosen friends, family or business associates.

What is the quality of equipment and infrastructure in TERIFLIX venues?

We have invested a lot of effort in creating the best environment for delivering a superior experience to you.

For our flagship venue at Girinagar, Bangalore, we have sourced all the equipment from best-in-class companies from across the globe. All the speakers are imported from France. The four Atmos speakers mounted on the ceiling are imported from the US. The sound is powered by the latest Marantz 6012 amplifier. Marantz is known for making great amplifiers, in addition to having seven decades of experience in this field. The Full HD 1080p REC 709 Color projector is imported from Taiwan. The SPC (silver plated copper) HDMI cable transmits loss-free, Full HD image to the projector.

As we expand and open new venues, we will invest in equipment appropriate to the size and capacity of the venue to deliver the best-in-class audio-visual, aesthetic and ambient experience to you.

While we have taken enough care to create the best infrastructure for you, we cannot provide any warranties or guarantees for Internet quality-of-service, uptime or fitness of the equipment.

Can I watch a DVD or BluRay? Can I watch content from my laptop, USB Stick or external hard drive?

Unfortunately, no.

There are legal issues involved with regards to anti-piracy and copyright laws, which prevent us from offering the facility for you to watch content from your own DVD, BluRay discs, laptop or other storage devices within our auditorium(s).

Please check out TERIFLIX Private Screening option, where you get to have the entire TERIFLIX mini-theater to enjoy any movie from TERILFLIX Movie Library privately with your chosen friends, family or business associates.

Also, we have Private Streaming option for you, where you get to stream any movie or TV show from your Netflix or Amazon Prime Video accounts, privately with your chosen friends, family or business associates.

Can I bring my laptop or phone?

We highly recommend that you keep away all distractions while enjoying the TERIFLIX experience. You may still carry your laptop, tablet or mobile phone into the auditorium. We only request you to ensure that they do not cause damage to the aesthetics and infrastructure installed in the auditorium, including all the equipment.

Also, we are strictly against PIRACY. Taking videos or photos of content presentation within the auditorium is strictly prohibited.

But, we understand if you want to capture video or photos of you and your family enjoying the TERIFLIX experience. Feel free. Go right ahead.

Will you fill vacant seats?

No, we do not fill vacant seats.

With Private Screening and Private Streaming options, it is entirely up to you to decide with whom you want to share your experience. We wouldn’t want to ruin your experience by allowing random strangers into the auditorium.

In the case of Social-Screening, everyone in the audience will be TERIFLIX Social Screening Members only, and there is a high chance that you know many in the audience. By the time the Social Screening begins, if there are vacant seats, they will continue to remain vacant. We won’t fill vacant seats by selling tickets or passes

May I sell tickets to vacant seats during my booking?
In the case of Private Screening and Private Streaming, we believe that it would be detrimental to your experience if you sell tickets and invite strangers into your space. We do not allow selling of tickets to vacant seats in your booking at the venue.
Will I get a discount if I use fewer seats?

The pricing is not determined by the number of seats you intend to occupy at TERIFLIX venues. Therefore, there is no discount (nor mark up) if you use fewer or more seats. You may invite as many of your friends and family members to your Private Screening or Private Streaming as the venue can accommodate.

May I get WiFi access to my devices at your venues?

We have optimized the WiFi to offer you best viewing experience. Other devices hooked to the WiFi will hinder playback of streaming media content and ruin your experience. For that reason, we cannot extend WiFi facility to you. However, please feel free to use your own 3G/4G connections.

May I host meetings at your venue?

We have designed our venues keeping in mind your entertainment needs. We envision that you are unwinding and having a good time in our auditoriums with your friends & family. As you can see, having a formal meeting in our auditoriums does not fit into the definition of “unwinding and having a good time” 🙂

With Social-Screening, there is no scope for engaging in any formal meetings. However, when you have booked TERIFLIX for a Private Screening or Private Streaming, and you wish to have informal discussions in our lounge space (where available), feel absolutely free. Just for your information, the time consumed towards such meetings is counted towards your booked time.

Do you have parking space?

It depends on the venue. Some venues have dedicated parking or valet parking. Rest offer public parking space, where you may park anywhere taking care not to inconvenience the traffic flow, neighbors or the general public. Please review individual Venue details to learn more.

May I cancel my booking?
Sure. You may cancel your booking. TERIFLIX Cancellation Policy is as follows:

  • 3 days or more before your rental/booking: Cancellation with 95% refund.
  • 24 hours to 3 days before your rental/booking: Cancellation with 50% refund.
  • Less than 24 hours before your rental/booking: Cancellation with no refund.NOTE: Refunds, if any, shall be processed within 20 days from the date of cancellation. All refunds shall be processed offline (via bank-transfer or cheque) and not through the payment gateway.
May I reschedule my booking?
Absolutely. You may reschedule your booking. TERIFLIX Reschedule Policy is as follows:

  • 3 days or more before your rental/booking: Rescheduling at Zero Fee, provided the alternate date requested is free and available.
  • 24 hours to 3 days before your rental/booking: Rescheduling Fee of 20%, provided the alternate date requested is free and available.
  • Less than 24 hours before your rental/booking: No rescheduling.
May I bring food and beverages from outside?

It depends on the venue.

Some venues might have a restaurant or an eatery attached, in which case you can buy food from there. Some venues might not sell food, in which case you may bring / order-in food. However, there might be some restrictions like vegetarian only, no alcohol and so on.

In addition, some venues might allow you to enjoy your food inside the theater. Some may request that you only take dry foods like popcorn inside the theater, and relish all other food within the venue in designated areas, but outside the theater.

Please review individual Venue details to learn more.
P.S. Just for your information, the time towards eating, whether inside or outside the theater, is counted as part of your booked duration.

Can I buy food at the venue?

It depends on the venue.

Some venues might have a restaurant or an eatery attached, in which case you can buy food from there. Some venues might not sell food, in which case you may bring / order-in food. However, there might be some restrictions like vegetarian only, no alcohol and so on.

In addition, some venues might allow you to enjoy your food inside the theater. Some may request that you only take dry foods like popcorn inside the theater, and relish all other food within the venue in designated areas, but outside the theater.

Please review individual Venue details to learn more.
P.S. Just for your information, the time towards eating, whether inside or outside the theater, is counted as part of your booked duration.

May I smoke at TERIFLIX venues?

In general, the law does not allow smoking in public spaces, and the same law applies to all our venues.

Having said that, some venues may have designated smoking areas. Please review individual Venue details to learn more.

How may I make bookings?

All bookings must be made on our website www.teriflix.com

Kindly note that all bookings have to be created and paid-for online in advance. Also, we do not accept spot bookings at any of our venues.

Are you prices inclusive of GST?

The Government has provided a spectacular option for any new business like ours – we are not required to charge any GST until we reach Rs. 20 Lakh turnover. Mighty good of them. We thought we should simply pass on this benefit to our customers. That is why we are not charging you any GST at present.

At some point in time, hopefully in the near future, when we cross Rs. 20 Lakh turnover, we will have to charge GST. Also, it is possible that the Rs. 20 Lakh facility does not apply to certain services we offer. Even then, we will have to charge GST separately.

We will notify you when either of these happens.

Are there any hidden charges?

No, there are no other hidden charges.

When you book your slot at TERIFLIX, you will receive an email listing all the services that are included in your booking. You will receive everything that is listed out in that email without any additional charges.

Where can I find TERIFLIX terms of use?

There are separate Terms of Use for each of our offerings. You may find all the Terms of Use here.

What is TERIFLIX's Privacy Policy?

Please review our Privacy Policy here.

Why do you need my phone number and email address while booking TERIFLIX?

We need your email address to send you a confirmation email after your purchase.
We need your phone to send SMS confirmation on your phone.

You need not be worried about your private data. Please review our Privacy Policy here.


Private Streaming FAQ
I am a cinema lover. What does TERIFLIX offer to me?

TERIFLIX is the space for you. We have a platter of offerings that will meet all your needs.

For starters, we have Social-Screening. You can become a TERIFLIX Social-Screening Member for a low monthly subscription. As a Social-Screening Member, you get to enjoy as many number of movies as you want during Social-Screening Slots at TERIFLIX completely FREE. Social-Screening allows small groups of people to gather together to experience a movie, and then indulge in a social-conversation about the movie, it’s ideas, making and so on. TERIFLIX offers spaces for genuine movie lovers to network and bond over movies! Y

Next, we offer Private Screening. You get to have the entire TERIFLIX mini-theater for yourselves to enjoy any movie from TERILFLIX Movie Library privately with your chosen friends, family or business associates.

Finally, if you wish to stream a movie or TV show from your Netflix or Amazon Prime Video accounts, you will love Private Streaming. You can rent TERIFLIX for a private experience with your chosen friends and family of any content from your Netflix or Amazon Prime Video subscription.

What is Private Streaming?

As a movie lover, we understand your need to be able to watch digital content privately with your chosen audience.

Private Streaming is an offering from TERIFLIX, where you get to have the entire TERIFLIX mini-theater to enjoy any movie or TV show from your Netflix or Amazon Prime Video accounts, privately with your chosen friends, family or business associates.

Why only Netflix and Amazon Prime Video? Why not other streaming services?

We want our customers to have the best audio-visual experience at TERIFLIX. We choose streaming services based on their ability to stream content that can fully exploit the audio-visual capability at TERIFLIX Venues.

In our research, we have not come across any service provider other than Netflix and Amazon Prime Video capable of streaming Full HD and Dolby content. That is why we allow only Netflix and Amazon Prime Video at TERIFLIX.

However, as and when we find streaming services that are capable of streaming Full HD and Dolby content, we will start supporting them. We will make sure to keep you informed from time to time.

What is the quality of equipment and infrastructure in TERIFLIX venues?

We have invested a lot of effort in creating the best environment for delivering a superior experience to you.

For our flagship venue at Girinagar, Bangalore, we have sourced all the equipment from best-in-class companies from across the globe. All the speakers are imported from France. The four Atmos speakers mounted on the ceiling are imported from the US. The sound is powered by the latest Marantz 6012 amplifier. Marantz is known for making great amplifiers, in addition to having seven decades of experience in this field. The Full HD 1080p REC 709 Color projector is imported from Taiwan. The SPC (silver plated copper) HDMI cable transmits loss-free, Full HD image to the projector.

As we expand and open new venues, we will invest in equipment appropriate to the size and capacity of the venue to deliver the best-in-class audio-visual, aesthetic and ambient experience to you.

While we have taken enough care to create the best infrastructure for you, we cannot provide any warranties or guarantees for Internet quality-of-service, uptime or fitness of the equipment.

Can I watch a DVD or BluRay? Can I watch content from my laptop, USB Stick or external hard drive?

Unfortunately, no.

There are legal issues involved with regards to anti-piracy and copyright laws, which prevent us from offering the facility for you to watch content from your own DVD, BluRay discs, laptop or other storage devices within our auditorium(s).

Please check out TERIFLIX Private Screening option, where you get to have the entire TERIFLIX mini-theater to enjoy any movie from TERILFLIX Movie Library privately with your chosen friends, family or business associates.

Also, we have Private Streaming option for you, where you get to stream any movie or TV show from your Netflix or Amazon Prime Video accounts, privately with your chosen friends, family or business associates.

What if I have a Amazon FireTV Stick, Apple TV or some such device? Would you allow me to tether my own HDMI device at TERIFLIX?

We are currently exploring legal ways to allow you to tether your own HDMI devices like Apple TV or Amazon Fire TV at TERIFLIX. We will inform you when we get there. As of now, we are unable to provide you this facility.

We invite you to enjoy TERIFLIX auditoriums using your subscription account with any of the streaming media content providers supported at TERIFLIX.

Do I necessarily need to have Netflix or Amazon Prime Video subscription?

Yes, you must have an active subscription with Netflix or Amazon Prime Video. Once you check-in at a TERIFLIX venue, we will hand you a device where you must sign-in to your streaming media account. You may then choose any content on the device and simply cast the content on the screen.

Can I use TERIFLIX or its employees' Netflix or Amazon Prime Video subscription?

TERIFLIX is not legally allowed to share Netflix or Amazon Prime Video accounts belonging to its owners, employees or other customers. You are, however, legally allowed to use your own subscription for your personal and non-commercial use.

If you don’t have Netflix or Amazon Prime Video subscriptions, do not worry. It is super easy and takes less than a minute to subscribe.

Do you have any business arrangement with Netflix or Amazon Prime Video?

TERIFLIX does NOT have any business arrangement with Netflix, Amazon Prime Video or any other streaming media provider supported at TERIFLIX.

We are not authorised by any streaming media provider to collect subscription charges from its users on their behalf. All of the payment from you to us is only towards renting our premises & the equipment. No part of that payment is towards subscription charges to any of the streaming media providers on your behalf or otherwise.

Suppose I plan to purchase Netflix Subscription, what kind of subscription plan should I sign-up for?

Netflix currently offers Basic, Standard and Premium plans. For best experience at TERIFLIX, to be able to enjoy Dolby Atmos audio and Full HD video at TERIFLIX. we highly recommend that you signup for Standard or Premium plans.

For more information about plans, please visit https://www.netflix.com/signup/planform

Currently, Netflix offers one month subscription free when you sign up for the first time. To sign up you will need the an active email ID and an active credit card.

Netflix requires you to provide your credit card number. However, they only charge your credit card after your one month free subscription expires. If you decide to not continue with them, you can simply cancel your subscription. Please read their “Terms Of Use” before signing up for a subscription plan.

Suppose I plan to purchase Amazon Prime Video Subscription, what kind of subscription plan should I sign-up for?

Presently, there is only one subscription plan that Amazon offers, which is an annual subscription that costs Rs. 999. Please visit https://www.amazon.in/gp/prime for more details.

Can I bring my laptop or phone?

We highly recommend that you keep away all distractions while enjoying the TERIFLIX experience. You may still carry your laptop, tablet or mobile phone into the auditorium. We only request you to ensure that they do not cause damage to the aesthetics and infrastructure installed in the auditorium, including all the equipment.

Also, we are strictly against PIRACY. Taking videos or photos of content presentation within the auditorium is strictly prohibited.

But, we understand if you want to capture video or photos of you and your family enjoying the TERIFLIX experience. Feel free. Go right ahead.

Will you fill vacant seats?

No, we do not fill vacant seats.

With Private Screening and Private Streaming options, it is entirely up to you to decide with whom you want to share your experience. We wouldn’t want to ruin your experience by allowing random strangers into the auditorium.

In the case of Social-Screening, everyone in the audience will be TERIFLIX Social Screening Members only, and there is a high chance that you know many in the audience. By the time the Social Screening begins, if there are vacant seats, they will continue to remain vacant. We won’t fill vacant seats by selling tickets or passes

May I sell tickets to vacant seats during my booking?
In the case of Private Screening and Private Streaming, we believe that it would be detrimental to your experience if you sell tickets and invite strangers into your space. We do not allow selling of tickets to vacant seats in your booking at the venue.
Will I get a discount if I use fewer seats?

The pricing is not determined by the number of seats you intend to occupy at TERIFLIX venues. Therefore, there is no discount (nor mark up) if you use fewer or more seats. You may invite as many of your friends and family members to your Private Screening or Private Streaming as the venue can accommodate.

May I get WiFi access to my devices at your venues?

We have optimized the WiFi to offer you best viewing experience. Other devices hooked to the WiFi will hinder playback of streaming media content and ruin your experience. For that reason, we cannot extend WiFi facility to you. However, please feel free to use your own 3G/4G connections.

May I host meetings at your venue?

We have designed our venues keeping in mind your entertainment needs. We envision that you are unwinding and having a good time in our auditoriums with your friends & family. As you can see, having a formal meeting in our auditoriums does not fit into the definition of “unwinding and having a good time” 🙂

With Social-Screening, there is no scope for engaging in any formal meetings. However, when you have booked TERIFLIX for a Private Screening or Private Streaming, and you wish to have informal discussions in our lounge space (where available), feel absolutely free. Just for your information, the time consumed towards such meetings is counted towards your booked time.

Do you have parking space?

It depends on the venue. Some venues have dedicated parking or valet parking. Rest offer public parking space, where you may park anywhere taking care not to inconvenience the traffic flow, neighbors or the general public. Please review individual Venue details to learn more.

May I cancel my booking?
Sure. You may cancel your booking. TERIFLIX Cancellation Policy is as follows:

  • 3 days or more before your rental/booking: Cancellation with 95% refund.
  • 24 hours to 3 days before your rental/booking: Cancellation with 50% refund.
  • Less than 24 hours before your rental/booking: Cancellation with no refund.NOTE: Refunds, if any, shall be processed within 20 days from the date of cancellation. All refunds shall be processed offline (via bank-transfer or cheque) and not through the payment gateway.
May I reschedule my booking?
Absolutely. You may reschedule your booking. TERIFLIX Reschedule Policy is as follows:

  • 3 days or more before your rental/booking: Rescheduling at Zero Fee, provided the alternate date requested is free and available.
  • 24 hours to 3 days before your rental/booking: Rescheduling Fee of 20%, provided the alternate date requested is free and available.
  • Less than 24 hours before your rental/booking: No rescheduling.
May I bring food and beverages from outside?

It depends on the venue.

Some venues might have a restaurant or an eatery attached, in which case you can buy food from there. Some venues might not sell food, in which case you may bring / order-in food. However, there might be some restrictions like vegetarian only, no alcohol and so on.

In addition, some venues might allow you to enjoy your food inside the theater. Some may request that you only take dry foods like popcorn inside the theater, and relish all other food within the venue in designated areas, but outside the theater.

Please review individual Venue details to learn more.
P.S. Just for your information, the time towards eating, whether inside or outside the theater, is counted as part of your booked duration.

Can I buy food at the venue?

It depends on the venue.

Some venues might have a restaurant or an eatery attached, in which case you can buy food from there. Some venues might not sell food, in which case you may bring / order-in food. However, there might be some restrictions like vegetarian only, no alcohol and so on.

In addition, some venues might allow you to enjoy your food inside the theater. Some may request that you only take dry foods like popcorn inside the theater, and relish all other food within the venue in designated areas, but outside the theater.

Please review individual Venue details to learn more.
P.S. Just for your information, the time towards eating, whether inside or outside the theater, is counted as part of your booked duration.

May I smoke at TERIFLIX venues?

In general, the law does not allow smoking in public spaces, and the same law applies to all our venues.

Having said that, some venues may have designated smoking areas. Please review individual Venue details to learn more.

How may I make bookings?

All bookings must be made on our website www.teriflix.com

Kindly note that all bookings have to be created and paid-for online in advance. Also, we do not accept spot bookings at any of our venues.

Are you prices inclusive of GST?

The Government has provided a spectacular option for any new business like ours – we are not required to charge any GST until we reach Rs. 20 Lakh turnover. Mighty good of them. We thought we should simply pass on this benefit to our customers. That is why we are not charging you any GST at present.

At some point in time, hopefully in the near future, when we cross Rs. 20 Lakh turnover, we will have to charge GST. Also, it is possible that the Rs. 20 Lakh facility does not apply to certain services we offer. Even then, we will have to charge GST separately.

We will notify you when either of these happens.

Are there any hidden charges?

No, there are no other hidden charges.

When you book your slot at TERIFLIX, you will receive an email listing all the services that are included in your booking. You will receive everything that is listed out in that email without any additional charges.

Where can I find TERIFLIX terms of use?

There are separate Terms of Use for each of our offerings. You may find all the Terms of Use here.

What is TERIFLIX's Privacy Policy?

Please review our Privacy Policy here.

Why do you need my phone number and email address while booking TERIFLIX?

We need your email address to send you a confirmation email after your purchase.
We need your phone to send SMS confirmation on your phone.

You need not be worried about your private data. Please review our Privacy Policy here.


Special Events FAQ
What are Special Events?

From time to time, TERIFLIX collaborates with external third parties to organize an event. You can buy passes to participate in such events.

For instance, TERIFLIX collaborates with the makers of an acclaimed movie to screen the movie in TERIFLIX as part of our In Depth Screening event. You will not only experience the movie at TERIFLIX, but after the screening, you will get to have an up, close and personal interaction with the makers of the movie.

Another example of a Special Event: Acclaimed Kannada Director, Rohit Padaki, conducts screen-writing workshop at TERIFLIX. If you are interested in learning from the best, you may purchase passes for the event from our website.

Likewise, CinemaSutra organizes talk shows with celebrities. You may have an opportunity to participate in the event. Not only will you get a chance to observe talk show being filmed live, you will also have an opportunity to meet the celebs, and get some selfies with them.

The above are just examples of special events. TERIFLIX will organize such events from time to time.

How do I participate in Special Events?

You get to participate in Special Events by purchasing passes for the event. Each event will be priced differently, based on the event.

The details of the Special Events will be published on TERIFLIX website here

After purchasing a pass for a Special Event, may I cancel?

Unfortunately, no. Pass once purchased cannot be canceled.

I understand I cannot cancel my pass. But may I at least send someone else in my place with the same pass?

Sure. You may send someone else in your place. However, the same person must participate in the complete event.


Venue Rental FAQ
I am a filmmaker. What does TERIFLIX offer to me?

As a filmmaker, you will find TERIFLIX to be invaluable during your post-production, marketing and also after its release.

First, we welcome all kinds of filmmakers – feature film, short film, music videos, corporate videos and wedding videos. You can rent TERIFLIX to screen your own copyrighted content to your private audience. For instance, you can use TERIFLIX Venue Rental offering when you have to preview your movie along with your production team, or when you wish to showcase your movie to potential distributors.

Second, TERIFLIX and you can collaborate to extend the life of your movies. Once your movie completes its run at the theaters and multiplexes, your movie can continue to live at TERIFLIX, theoretically until eternity. Everytime your movie is consumed as a part of Social-Screening or Private Screening, we will happily share a portion of revenue with you. Learn more about attaching your movie with TERIFLIX here.

Third, you can use TERIFLIX as a channel to market your movie. As part of TERIFLIX’s Special-Events offering, the In Depth Screening Special Event is an example of how filmmaker can connect with their audience. Learn more about Special-Events here

What is the quality of equipment and infrastructure in TERIFLIX venues?

We have invested a lot of effort in creating the best environment for delivering a superior experience to you.

For our flagship venue at Girinagar, Bangalore, we have sourced all the equipment from best-in-class companies from across the globe. All the speakers are imported from France. The four Atmos speakers mounted on the ceiling are imported from the US. The sound is powered by the latest Marantz 6012 amplifier. Marantz is known for making great amplifiers, in addition to having seven decades of experience in this field. The Full HD 1080p REC 709 Color projector is imported from Taiwan. The SPC (silver plated copper) HDMI cable transmits loss-free, Full HD image to the projector.

As we expand and open new venues, we will invest in equipment appropriate to the size and capacity of the venue to deliver the best-in-class audio-visual, aesthetic and ambient experience to you.

While we have taken enough care to create the best infrastructure for you, we cannot provide any warranties or guarantees for Internet quality-of-service, uptime or fitness of the equipment.

How may I make bookings?

All bookings must be made on our website www.teriflix.com

Kindly note that all bookings have to be created and paid-for online in advance. Also, we do not accept spot bookings at any of our venues.

Are you prices inclusive of GST?

The Government has provided a spectacular option for any new business like ours – we are not required to charge any GST until we reach Rs. 20 Lakh turnover. Mighty good of them. We thought we should simply pass on this benefit to our customers. That is why we are not charging you any GST at present.

At some point in time, hopefully in the near future, when we cross Rs. 20 Lakh turnover, we will have to charge GST. Also, it is possible that the Rs. 20 Lakh facility does not apply to certain services we offer. Even then, we will have to charge GST separately.

We will notify you when either of these happens.

Are there any hidden charges?

No, there are no other hidden charges.

When you book your slot at TERIFLIX, you will receive an email listing all the services that are included in your booking. You will receive everything that is listed out in that email without any additional charges.

I am filmmaker and I wish to screen my own movie. What documents do I need to submit if I wish to rent TERIFLIX?

It is simple and easy for TERIFLIX to stay focused on revenues, and not worry about content copyright and ownership. In fact, validating content copyright is an additional cost to us. So, why bother, right? Because integrity is way more important to us than profitability.

We will not allow pirated content into TERIFLIX, nor will we allow your content to be pirated at TERIFLIX. Please help us protect your content from piracy. We request you to furnish the following documents:

  • ID Proof of the content owner: Any govt. approved ID. Copy of your Aadhar, passport, driver’s license, Voter ID Card or PAN card
  • Proof of Content Ownership: Any document that adequately and beyond doubt establishes the ownership of the content. For example, KFCC Registration, Censor Certificate or a self-attested declaration (on official letterhead if applicable)
  • Declaration of Content Format & Storage Device: A declaration about the content format (like DCP, MOV, MP4) and the Storage Device (like Pen Drive, External Hard Drive, BluRay Disk) duly signed by the content owner (on official letterhead where applicable).

The following two additional documents are required only if the person renting TERIFLIX is different from the content owner, and the content owner is not likely to be present at TERIFLIX during the screening

  • ID Proof of the person renting TERIFLIX: Any govt. approved ID. Copy of your Aadhar, passport, driver’s license, Voter ID Card or PAN card
  • NOC: A “no objection letter” from the content owner (on official letterhead where applicable).

As you notice, only a genuine owner of the content will be able to furnish all the above documents. We welcome genuine filmmakers like you to TERIFLIX. We intend to keep pirates away from TERIFLIX.

What formats do you support?

We support DCP format. We also support MP4 and MOV formats.

Where can I find TERIFLIX terms of use?

There are separate Terms of Use for each of our offerings. You may find all the Terms of Use here.

What is TERIFLIX's Privacy Policy?

Please review our Privacy Policy here.

Why do you need my phone number and email address while booking TERIFLIX?

We need your email address to send you a confirmation email after your purchase.
We need your phone to send SMS confirmation on your phone.

You need not be worried about your private data. Please review our Privacy Policy here.

May I cancel my booking?
Sure. You may cancel your booking. TERIFLIX Cancellation Policy is as follows:

  • 3 days or more before your rental/booking: Cancellation with 95% refund.
  • 24 hours to 3 days before your rental/booking: Cancellation with 50% refund.
  • Less than 24 hours before your rental/booking: Cancellation with no refund.NOTE: Refunds, if any, shall be processed within 20 days from the date of cancellation. All refunds shall be processed offline (via bank-transfer or cheque) and not through the payment gateway.
May I reschedule my booking?
Absolutely. You may reschedule your booking. TERIFLIX Reschedule Policy is as follows:

  • 3 days or more before your rental/booking: Rescheduling at Zero Fee, provided the alternate date requested is free and available.
  • 24 hours to 3 days before your rental/booking: Rescheduling Fee of 20%, provided the alternate date requested is free and available.
  • Less than 24 hours before your rental/booking: No rescheduling.
May I bring food and beverages from outside?

It depends on the venue.

Some venues might have a restaurant or an eatery attached, in which case you can buy food from there. Some venues might not sell food, in which case you may bring / order-in food. However, there might be some restrictions like vegetarian only, no alcohol and so on.

In addition, some venues might allow you to enjoy your food inside the theater. Some may request that you only take dry foods like popcorn inside the theater, and relish all other food within the venue in designated areas, but outside the theater.

Please review individual Venue details to learn more.
P.S. Just for your information, the time towards eating, whether inside or outside the theater, is counted as part of your booked duration.

Can I buy food at the venue?

It depends on the venue.

Some venues might have a restaurant or an eatery attached, in which case you can buy food from there. Some venues might not sell food, in which case you may bring / order-in food. However, there might be some restrictions like vegetarian only, no alcohol and so on.

In addition, some venues might allow you to enjoy your food inside the theater. Some may request that you only take dry foods like popcorn inside the theater, and relish all other food within the venue in designated areas, but outside the theater.

Please review individual Venue details to learn more.
P.S. Just for your information, the time towards eating, whether inside or outside the theater, is counted as part of your booked duration.

May I smoke at TERIFLIX venues?

In general, the law does not allow smoking in public spaces, and the same law applies to all our venues.

Having said that, some venues may have designated smoking areas. Please review individual Venue details to learn more.